Dazzlury LLC Privacy Policy: Your Privacy Matters! 

Welcome to Dazzlury! We’re thrilled to have you as part of our fitness family. At Dazzlury, we’re not just passionate about premium adjustable dumbbells; we’re equally dedicated to protecting your privacy. We understand that your personal information is valuable, and we want you to feel confident and secure when using our website and services. This Privacy Policy explains how we collect, use, and safeguard your information. We’ve tried to make it easy to understand, because let’s face it, privacy policies can be a bit overwhelming! By using our website and services, you agree to the terms outlined below. Let’s get started!

1. Information Collection: What We Gather and Why 

We collect information from you in a few different ways to provide you with the best possible experience. Think of it as getting to know you so we can tailor our service to your needs!

  • Personal Information: This includes your name, email address, phone number, shipping address, and billing address. We collect this when you create an account, place an order, subscribe to our newsletter, or contact customer support. This information is essential for processing your orders, shipping your dumbbells, and providing you with top-notch support.
  • Payment Information: When you make a purchase, we collect payment information such as your credit card details or PayPal information. Rest assured, we use secure payment processors (more on that later!) to protect your financial data. We do *not* store your full credit card number on our servers.
  • Browsing Behavior: We use cookies and similar technologies to collect information about your browsing activity on our website, such as the pages you visit, the products you view, and the links you click. This helps us understand how you use our site and improve your experience.
  • Device Information: We may collect information about the device you use to access our website, such as your IP address, browser type, and operating system. This helps us optimize our website for different devices and troubleshoot any technical issues.
  • Customer Service Communications: We keep records of your interactions with our customer service team, including emails, chat logs, and phone calls. This helps us provide you with consistent and efficient support.

2. Use of Information: How We Use Your Data 

We use the information we collect for a variety of purposes, all aimed at improving your Dazzlury experience and providing you with exceptional service.

  • Order Fulfillment: To process your orders, ship your products, and provide you with order updates. Getting those dumbbells to you is our priority!
  • Customer Support: To respond to your inquiries, resolve issues, and provide you with helpful assistance. We’re here to help you on your fitness journey!
  • Personalization: To personalize your experience on our website, such as recommend products that you might be interested in.
  • Marketing Communications: With your consent, we may send you promotional emails about new products, special offers, and fitness tips. You can unsubscribe at any time. We promise not to spam you!
  • Website Improvement: To analyze website usage and improve our website’s functionality and user experience. We’re always striving to make our site better!
  • Fraud Prevention: To detect and prevent fraudulent activity and protect our customers and our business.
  • Legal Compliance: To comply with applicable laws and regulations.

3. Information Sharing: Who We Share Your Data With 

We understand that you trust us with your information, and we take that responsibility seriously. We only share your information with trusted third parties who help us provide you with the best possible service.

  • Payment Processors: We use secure payment processors like Stripe and PayPal to process your payments. They have their own privacy policies, which we encourage you to review. Your financial data is safe with them!
  • Shipping Providers: We share your shipping address and contact information with shipping providers like FedEx and UPS to deliver your orders.
  • Customer Service Providers: We may use third-party customer service platforms to manage and respond to your inquiries.
  • Marketing Partners: With your consent, we may share your information with marketing partners to send you targeted advertising.
  • Analytics Providers: We use analytics providers like Google Analytics to track website usage and improve our website.
  • Legal Authorities: We may disclose your information to legal authorities if required by law.

We will *never* sell your personal information to third parties. Your privacy is our priority.

4. Data Security: How We Protect Your Information 

We take data security very seriously and implement a variety of measures to protect your information from unauthorized access, use, or disclosure. Our dedicated team works tirelessly to keep your data safe.

  • Encryption: We use industry-standard encryption technologies to protect your sensitive information, such as your payment details.
  • Secure Servers: We store your information on secure servers that are protected by firewalls and other security measures.
  • Access Controls: We restrict access to your information to authorized personnel only.
  • Regular Security Audits: We conduct regular security audits to identify and address any vulnerabilities.
  • Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. For example, we retain order information for accounting and tax purposes. After this period, we securely delete your data.

While we take every precaution to protect your information, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

5. User Rights: Your Control Over Your Data 

  • Right to Access: You have the right to request access to your personal information that we hold.
  • Right to Rectification: You have the right to request that we correct any inaccurate or incomplete information.
  • Right to Erasure (Right to be Forgotten): You have the right to request that we delete your personal information, subject to certain exceptions.
  • Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal information in certain circumstances.
  • Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
  • Right to Object: You have the right to object to the processing of your personal information for certain purposes, such as direct marketing.

6. Cookies Policy: Our Use of Cookies 

We use cookies and similar technologies to enhance your experience on our website. Cookies are small text files that are stored on your device when you visit a website.

  • Essential Cookies: These cookies are necessary for the website to function properly. They enable you to navigate the website and use its features.
  • Performance Cookies: These cookies collect information about how you use our website, such as which pages you visit most often. This information helps us improve our website.
  • Functional Cookies: These cookies allow us to remember your preferences, such as your language settings.
  • Advertising Cookies: These cookies are used to deliver targeted advertising to you. They may be used by third-party advertising partners.

7. Third-Party Services: External Links and Integrations 

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party websites or services that you visit.

We also integrate with third-party services such as payment processors and shipping providers. These services have their privacy policies, which we encourage you to review.

8. International Transfers: Where Your Data Goes Around the World 

As Dazzlury is based in the United States, your information may be transferred to and processed in the United States or other countries that may have different data protection laws in your country of residence. We will take appropriate measures to ensure that your information is protected by this Privacy Policy and applicable laws.

9. Updates to Policy: Staying Current with Privacy 

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post any changes on our website and update the “Last Updated” date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Information: Get in Touch! 

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: